Phone: (808) 589-8920
Address: 98-211 Pali Momi St #520, Aiea, HI 96701, USA
Liberty Mutual Insurance Reviews
by Dee Carpenter
I made a claim for a deep scratch on my car, and they marked that as an accident. Now they raised my insurance and other companies see their inaccurate designation as well. So hard to find low cost insurance. Not worth their $1000 reimbursement for something that was a comprehensive claim, not a collision.
by Mike P
I was shopping around for Homeowner insurance quotes and liberty Mutual took it upon themself to open up a policy and charge my mortgage company without me ever signing a single document or without me have any knowledge what they were doing. Luckly i received a letter from my mortgage company telling me they paid 2 insurance policies. What a headache I had to get the liberty mutual policy # from my mortgage company before Liberty would even talk to me. Finally they said uet they opened a policy without my signature and they would mail me a paper check. I must deposit that and send $3500 back to my mortgage escrow if not my mortgage rates would increase. OMG so much drama all because I went to liberty website and simply requested an insurance quote. I am sooo shocked how they can just charge my mortgage without me ever signing or agreeing to open a policy. I guess they hope owners do not noticr what they did and so they can collect payment from your mortgage. Stay far far away do not even request quotes from their website. BEWARE
by Ellen Smith
They never do what you ask, they do the opposite and lie about it. I've asked them over and over for copies of my expensive policies but I never receive them.! I can't even see what I'm paying for! They lie and say they will mail it but all I get is an email. I don't own a computer by choice. I hate their attitudes and their lies.
by Leslie Wood-Gouviea
Worst insurance company for auto. The agent talked me into switching to Liberty Mutual from another company. I had full coverage due to paying for my car through a credit union. My daughter had an accident and we used the insurance. I get a letter stating that due to the accident, they would no longer be able to insure me. Why did I pay for all this insurance? I paid for insurance for protection. I use the protection and they drop me. Not good. I went back to the insurance company they talked me into leaving.
I've had LM insurance for 15 years. Upon my renewal this year, my premium increased by $7000/year. You read that right: $7000/year. I have one car with Liability and collision and I'm the only operator. Insanely high; shop around.