Phone: (808) 944-5400
Address: 1600 Kapiolani Blvd Ste. 1520, Honolulu, HI 96814, USA
DTRIC Insurance Company, Limited Reviews
I insured through DTRIC on a few different occasions and generally was impressed with their rates and customer service. However I such difficult and frustrating time trying to get a straight forward answer from the customer service agent about bare-minimum rates for my second car that I stopped the call, hung up, called Geico and booked with them. I understand its slightly in their nature to book you for more than necessary but it was just so disingenuous that I'd had enough. Its disappointing because I wanted to support a local business over a national company. Three stars because I did initially enjoy my service with them, but they've lost me as a customer. I wouldn't tell people not to book with then, but I also wouldn't recommend it anymore.
by charlene rapoza
I have to disagree with the others who rate this company 1 star😕 I wish you had the opportunity to work with Ted Imamoto from the beginning. Think you would have had a different outlook. Ted is the best at what he does in this company, he's very knowledgeable and the plus side to this HE does all the work for you. No running around for me when other companies mess up. Ted will be there all the way guiding, reassuring and helping you through the most stressful time😊 And for that ill always be grateful. Our family really lucked out as having him as our agent for our cars and home...We are Forever thankful Ted😏
by Michael HPUC
Horrible experience with this company. Cancel policy only after a few days no telephone calls or emails saying we are going cancel your policy. Instead, of reinstating the policy they want to give you a new quote. Geico insurance is definitely cheaper.
by Kaliko Tam Ho
Wish there was an option for zero stars .... only insurance company I've ever heard of which basically made me pay three deductibles for my car being smashed when I was away from home .... then dragged it out so long I have no transportation. I've talked to everyone I could in claims department and they basically treated me like they could care less... WORST COMPANY I HAVE EVER DEALT WITH. I hope my review saves other people the problems I went through and the stress that came with this whole ordeal. Seriously do not use them. I have never written a bad review in my life and felt this was one time I have too. I have dealt with a lot of insurance companies and It got to point I would rather pay three times more than I should've then deal with talking to any of them again.
by Jade Jang
And car involved accidents with in one week they solved the problem